Uncovering internal theft for global brands through covert surveillance

INTELLIGENCE
INTRODUCTION

Further demonstrating POC Management Limited’s deep understanding of crime, we have taken part in numerous covert operations to identify offenders within national and global brands such as Amazon, GeoPost DPD, XPO Logistics, and Yodel.

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Strategic Surveillance to Protect Brand Integrity

With detailed knowledge of the legal landscape surrounding covert tactics, POC operatives deployed discreet camera systems in high-risk zones where theft was suspected. Our in-house footage review experts began identifying suspects within hours using our purpose-built video analysis suite.

Over an 18-month period, more than 500 employees were identified committing thefts—some involving thousands of pounds in losses. Our evidence packages enabled rapid action from loss prevention teams and police, leading to a significant reduction in ongoing losses and an uplift in staff standards.

Legally compliant covert surveillance in high-theft zones.

Real-time identification of suspects via expert footage review.

Delivered court-ready evidential bundles for internal and police action.

Drove a measurable improvement in staff behaviour and loss prevention outcomes.

TESTIMONIALS
I have worked in partnership with POC Management as Head of Security Support for Yodel and during this time they have been engaged in numerous specialist security operations which were carried out with the highest professionalism delivering a dynamic fast-time business-critical approach to all of the challenging security related problems I tasked them with.

They provide this service with the utmost professionalism throughout the UK at extremely short notice. This provides the company with the reassurance that all of our key security requirements are met.

They provide rapid technical deployments and physical security operatives of the highest calibre with extensive knowledge in criminal investigations, covert techniques and equipment to our sites. These deployments have resulted in the identification of hundreds of offenders involved in theft/fraud activity, many of which resulted in successful criminal prosecutions.

I would not hesitate in highly recommending POC particularly where specialist security measures are essential to maintain business critical activities.

Graham Dempsey
Yodel
Summary

POC’s covert operations not only exposed widespread internal theft across major logistics companies but also restored trust and operational integrity. Our expertise in sensitive surveillance has made us a trusted partner in protecting high-value brands and their reputations.

POC Management are SIA accredited - distinguishing ourselves as being amongst the best providers of private security services in the UK. The SIA Approved Contractor Scheme (ACS) logo is a seal of approval by the independent governing body.